Why I can't sign up with my phone number?
Your phone number may already be linked to an existing EasyParcel account. A phone number can only be registered under one EasyParcel account (same for email addresses). There are 2 possible reasons why your phone number may already...
Why is my account under review or suspended?
There are a number of reasons why your account could be under review or suspended, but the most common reason is if an account violates EasyParcel's Policies or Terms of Use. Your account could be under review due to the following r...
Why my Account Verification (eKYC) application is rejected?
Why my Account Verification (eKYC) application is rejected? What should l do if my Account Verification (eKYC) application is rejected?